Operations audits for trade & contracting businesses.

An operations audit is a structured review of how work actually gets done inside a growing trade or contracting business. Phase Point Tools runs operations audits for builders, contractors, manufacturers, field services crews, and inventory-heavy businesses that have outgrown the way they used to do things.

Most growing businesses reach a point where the original way of working — spreadsheets, whiteboards, one person who remembers everything — starts costing more than it saves. Quoting takes too long because nobody agrees on the right rate. Field production is captured by hand and then re-entered into the office system. Compliance records live in someone's memory. Job costing is rebuilt every pay run from timesheets and material records.

An operations audit finds that unnecessary work. We talk to the owner and the people doing the work, look at the actual spreadsheets, software, forms, reports and paperwork running the business, and follow a handful of important processes from beginning to end. Then we report what we found, what it's costing, what we'd change first, and what isn't worth touching.

The audit stands on its own — you get a useful plan whether we ever work together again or not. From there, Phase Point can build the better way and stay involved as your outsourced operations function as the business changes. Technology follows the process, not the other way around.